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Frequently asked questions

The basics

Why should I choose Chef Jeff Catering?

Chef Jeff Catering has been a trusted caterer for over 15 years and provides delicious high quality food and exceptional service. We go the extra mile to ensure your event is memorable, your guests are delighted and you are stress-free.

What services do you offer?

We offer drop off, delivery and full service catering.

What types of events do you cater?

We can do it all. From a 7 course romantic dinner for two to a wedding of 500. We’ve catered: weddings, anniversaries, vow renewal ceremonies, birthdays, graduations, themed events, business lunches, memorials, corporate events, brunches, church functions, holiday dinners, house parties and more. If you want food at your event we can help!

What area do you cater?

We service the twin cities and all surrounding suburbs.

How much notice do you need for a catered event?

We usually require at least three days notice for orders. During particularly busy seasons, more notice may be required. In the case of an unanticipated event, such as a memorial, we try our best to respond quickly. In the case of a staffed event, we usually require a couple of weeks.  We can accommodate last minute requests.  We always recommend booking your event as soon as you decide to use us as your caterer.

When should I provide a final guest count?

We would like a guest count at least 2 weeks in advance of the event.

What is your cancellation policy?

Please let us know as soon as possible if you need to cancel our services. Orders that are canceled less than two full days before the scheduled event date will be charged 100% of the total invoice. This charge is to cover foods that cannot be used, labor, rental goods, and jobs we may have declined in order to accommodate your event.

 

Payment

What forms of payment do you accept?

We accept checks, cash and credit cards.

Do you require a deposit?

We require a 50% deposit for events totaling $1,500 or more.

 

The extras

There are no hidden costs, though some of our food prices vary with seasonal availability. In all cases, we will make sure you understand exactly what you are paying for.

Do you do tastings?

We want you to love your meal so we offer tastings upon request.  Please schedule your tasting at least a few weeks in advance of your event.

Are there labor charges?

The amount of labor depends on whether Chef Jeff Catering is needed onsite and the level of service required. Plated events will require more labor than a buffet or drop off style event. Labor starts at $20 per hour, per staff.

Do you provide bar service?

No, we do not provide alcohol. If you have questions about having alcohol at your event please contact us. We have worked with, and can make recommendations for bar services.

Is gratuity added?

We do not automatically add gratuities to catering orders. We are often asked if tipping is customary, to which we respond that some customers do and others do not. The decision is up to you. Gratuities are shared among all who helped prepare and execute your event.

Can you accommodate food restrictions, allergens?

We want all your guests to be pleased and can accommodate food allergies, dietary restrictions or diet preferences.

Have more questions?

We’re happy to answer all of your questions and would love to discuss how we can make your event memorable! Send an email to info@chef-jeff.com.